Appointment Booking

• All appointments can be booked via our online booking page under the booking tab. If you need further assistance, please send an email to hello@adarawellness.com.au

• Bookings made through the online booking system are tentative. You will receive a confirmation email or text to confirm your appointment. Reminders will be sent one week and one day prior to your consultation.

New Clients

• New Client Forms: A new patient intake form must be completed before your first consultation. This form includes basic information, family history, current health complaints, and medications/supplements. This allows us to conduct a thorough initial assessment and plan your treatment effectively.

Arrival Time

• Please arrive at least 5-10 minutes before your scheduled appointment to ensure a smooth flow and to avoid delays for subsequent consultations.

Late Arrivals

• If you are late for a consultation, we will try to accommodate you within the remaining time, provided it does not impact other appointments. In some cases, your appointment may need to be rescheduled and will incur a fee.

Cancellation Policy

• We have a strict 24-hour cancellation policy to respect the time of our practitioners and other clients. Failure to cancel within this period will result in a 100% consultation fee charge.

Payments

• Payments are made via the online booking system and must be paid in full at the time of booking.

Rescheduling

• Clients can reschedule or cancel appointments up to 12 hours prior to the scheduled time. To change or reschedule, please contact us at hello@adarawellness.com.au

• Consultations rescheduled within 12 hours of the appointment time may incur a 50% service fee.

• Failure to attend an appointment will result in a 100% fee charge.

• If the practitioner is unable to attend the appointment due to unforeseen circumstances, clients will be notified as soon as possible, and the appointment will be rescheduled.

Policy Changes

• Adara Wellness reserves the right to change any policy as deemed necessary. Any changes will be effective immediately and communicated to clients via email.

Further Questions

• For any further questions or policy discussions, please contact hello@adarawellness.com.au

Disclaimer

• The information on this page is not medical advice. You are responsible for your own health and safety. If you require medical attention or support, please contact your medical professional..